IT Support for Faculty & Staff
The Information Technology (IT) department provides technical support to all academic and administrative PC users. This includes the campus network infrastructure and equipment, university-approved software, and telecommunication equipment and services. Faculty and Staff are encouraged to contact the help desk with hardware, network and university-approved software issues.
When placing a call users should be prepared to provide the 91Ïã½¶ÊÓÆµ ID number, located on each piece of the equipment, their name, telephone number, department and a detailed description of the problem. The help desk staff will generate a work order and assign a work order number. E-mail notification will be sent to the caller when possible. Users should reference the work order number when checking the status of the work order.
Contact Us
864-644-5050
Support Hours
Mon – Fri: 8:00 AM – 4:30 PM
Microsoft 365 Webmail
There are two ways to access your Microsoft 365 Webmail: 1) From the Office website. 2) Through the my91Ïã½¶ÊÓÆµ portal.
Office.com Access
- Students can sign-in to their 91Ïã½¶ÊÓÆµ email account by going to www.office.com and clicking the Sign in button.
- Enter your 91Ïã½¶ÊÓÆµ email address in the Microsoft Sign in box, then click the blue Next button.
- If asked if the email is used with one or more accounts from Microsoft, be sure to select Work or school account.
- A 91Ïã½¶ÊÓÆµ Sign in page will appear with your 91Ïã½¶ÊÓÆµ email already filled in. Enter your 91Ïã½¶ÊÓÆµ email password in the box provided.
- Your 91Ïã½¶ÊÓÆµ email password is included in the Welcome Email you received from Southern Wesleyan University for first time sign in.
- You will be prompted to provide a security code that was sent to your phone or secondary email account.
- Once on the Microsoft 365 Home page, click the
Apps
button on the left-hand side menu, and then clickOutlook
to access your 91Ïã½¶ÊÓÆµ email.
my91Ïã½¶ÊÓÆµ Access
- Sign-in to my.swu.edu.
- On the Home tab, locate Quick Links on the left-hand side of the screen and at the bottom of the list, click WebMail (Office 365).
- Enter your 91Ïã½¶ÊÓÆµ Email Address and then click Next. You will be taken to a 91Ïã½¶ÊÓÆµ sign-in page.
- Enter your 91Ïã½¶ÊÓÆµ Email Password and click Next. You will be taken to the Office 365 Homepage.
- Click the Outlook icon located on the left-hand side of the screen to access your 91Ïã½¶ÊÓÆµ email.
Email Password Reset
To reset your email password, click the button below and follow the instructions on my91Ïã½¶ÊÓÆµ.
Wireless Access
- Open your WiFi settings and select 91Ïã½¶ÊÓÆµ_Warriors.
- Enter the following information:
- Username: your 91Ïã½¶ÊÓÆµ email or username
- Password: your 91Ïã½¶ÊÓÆµ password